Qunu : Expert Tech Help via Instant Messaging

Got an software or technology query which you would like to ask an expert and get the answer instantly in real time using instant messaging technology… Try Qunu.

How’s it different to other ask-an-expert services?
It’s different to the ones you’ve seen because with Qunu you don’t have to wait around for your answer. You can ask the expert directly and get your answer immediately. What’s more, you can ask follow-up questions, again, in real time.

Also, if you’re an expert in something and want to provide help to others, Qunu requests come in through your existing IM client software (finally!), so there’s no need to monitor forums or websites anymore.

You enter your question and Qunu shows you a list of people who are online at the same time as you are, in the areas in which you need help and facilitates a live chat between you and an expert in the subject and is willing to share their knowledge with you.

Become an expert! Qunu is based on a simple web-based Jabber client (like JWChat) and it needs your JID and password to log on to your Jabber server. Once you’re logged on, you can tag yourself as a Qunu expert in the database. Qunu currently runs on Internet Explorer 6 and Firefox 1.5.