Nokia Offers Free BL-5C Battery Replacement for Overheating
August 15th, 2007Nokia has identified that some Nokia-branded BL-5C batteries could experience overheating initiated by a short circuit while charging and cause the battery to dislodge. Nokia issued a product advisory for free replacement of 46 million batteries and consumers can check if their Nokia mobile phone battery qualifies for the deal.
The product advisory says that approximately 100 incidents of overheating have been reported globally while charging the battery. These cell phone batteries were manufactured by Matsushita Battery Industrial Co., Ltd. of Japan between December 2005 and November 2006.
Does your Nokia mobile battery need replacement?
1. See if “Nokia” and “BL-5C” are printed on the front of the battery.
2. On the back of the battery, the Nokia mark appears at the top, and a 26 characters battery identification number is found at the bottom. If the battery identification number does not contain 26 characters, it is not subject to this product advisory.
3. Visit the Nokia battery replacement page online and enter your 26 digit battery identification number to see if your battery is affected and eligible for free battery replacement.
Update: Nokia users in India can check the safety status of their battery by SMS – You can send the text message below to 5555
BT <26 character battery identification number>
NOTE: Please do not post personal mobile phone numbers and battery identification numbers in these comments for your own privacy -all such comments will be deleted. We are in no way related to Nokia and do not provide support for this issue. You need to contact official Nokia site and dealers for all issues related to your phone battery replacement.
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I had submitted the form in the month of August 2007 , but not recevied the new battery yet (JAN -2008). please reply in e mail at the earliest.
I had submitted the form in the month of August 2007 , but not recevied the new battery yet (JAN -2008). Please reply in e mail at the earliest. I have send comment also but i have received no reply. Please do the needful
I had registered for the online replacement of BL-5C battery around 4 months back but till now i have not received any replacement
I Entered my battery identification number and why until now i never receive any replied coming from nokia replacement..How will i know that they will replace it? How long i’ve been waited for the replacement?
I have not received my Nokia Battery either. It has been 8 months now. Will Nokia deliver when our batteries will explode?
Nokia has taken customers for a ride and news channels just made their advertising moolah by making big deal out of it. Ultimately, it’s only people who got fooled.
Hi im Manoj.. I have registered for replacement of BL-5C battery 3 months ago but no action till now… How long wil it take to get a new one.. Can i go to the nearest nokia priority center and claim for new one..
Ihave already been registered for replacement of my battery no. 0670400363563n203113108336 but i have not received till now.If replacement battery has been sent.Pl inform new battery number and dispatched date by mail.Thank yoy
my battery model is also as such BL-5C ……..my battery is bulged in the middle portion of it and can explode anytime…..so i am expecting a new battery fromn your company as soon as possible
Battery is overheating & physically damaged please send new battery for earlier.
Battery is overheating & physically damaged please send new battery for earlier.
My Nokia battery is belongs to BL 5C and it is overheated and Bulged out. Due to this problem my Nokia 1600 Mobile damaged. Now i am worried about explosion.I visited all most all Nokia Care centre at Thrissur, Kerala, India. No one want to take responsibility. Please advice me to replace this battery sl no. 0670400417535N151010458489 as soon as possible.
I want replace BL-5c
My battery is overheating.
i m having problem in charging please do the needful
i have nokia BL-5C Battery ,it is over heating and suddenly battery downing ,so please do the needful,