Apple Store Return and Refund Policy
September 8th, 2007 | Filed under Apple, Deals, Tips.If you recently brought a iPhone and were unhappy with the recent $200 price drop, you can find a ray of hope by checking out the refund policies of the Apple store, which accept such requests within 14 days of the receipt of the product.
Read the Apple Store Return and Refund Policy which says that if you are not satisfied with your Apple purchase of a product, you can call 1-800-676-2775 for a Return Material Authorization (RMA) request within 14 calendar days of the receipt of the product.
“If the item is returnable and you send it back to us unopened in the original box, Apple will exchange it or offer you a refund based on your original method of payment. You must return the product to the Apple warehouse within 14 calendar days of the issuance of the RMA. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that shipped with the product. Apple will assess a 10% restocking fee on any opened hardware or accessory. If you purchased your order using an Apple Business Lease, Apple may ask you to provide a major credit card (Visa, MasterCard, American Express, or Discover) so Apple can assess the 10% restocking fee.”
Configure-to-order, personalized or other customized products are not eligible for refund or exchange. If you bought an iPhone from the Apple store in the last few days, you can consider the refund option.
Update: TUAW has some tips on how to handle this situation like some credit cards offer price protection.
Update: Apple plans to offer early iPhone customers a $100 store credit.
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