How to Fix Corrupted User Profile in Windows 7

Want to fix corrupted user profile in Windows 7? The user profile is set of settings that make the computer work and look the way you want. The desktop settings and other similar settings that include desktop backgrounds are all associated with the user profile. User profiles are responsible to make sure that you get the same appearance every time you log in to your system.

There are instances where you might get your user profile corrupted or damaged while using Windows 7. You will have the option to repair the profile by making a fresh profile and them moving all your settings to the new one.

Creating a Fresh User Profile:

You need to create a new user account through the temporary profile that automatically creates once your profile is corrupted. On the creation of a new account, a new profile is created.

The next set of setup depends on whether your computer is part of a domain or a workgroup. You can manually check that out on your own and move to the steps that suit you the best.

A. Steps for computers on domain:

Follow the steps below to get the rest of the task sorted out:

Go to the Start Menu and type mmc. This is going to open the Microsoft Management Console. You might be prompted for password of the computer’s administrator or a confirmation dialogue box.

microsoft management console

Locate the Local Users and Groups link in the left pane of the console. There might be instances where you are not going to have Local Users and Groups in the left pane. In such a situation, you will be required to add the snap-in to the Microsoft Management Console. Follow the steps below to install the snap-in:

snap ins

Click file and then Add/Remove Snap-in.  Click Local Users and Groups, and Add. Click Local computer then and Finish and OK afterwards. Click on the Users folder and then the Action menu. Click to add New User and type the information in the box that appears. Create and finish using the Close button.

B. Steps for computers on Workgroup:

Follow the steps below to get the rest of the task sorted out:

Click on the Start button and then Control Panel. Click on User Accounts and Family Safety and then User Accounts.

family safety

Click on Manage another account. You will be prompted for administrative password or administrative confirmation, type or confirm according to the dialogue box. Click on Create a new account. Type the details that you want the account to hold and select the account type. Click Create Account to finalize the details.

Copy files to new user profile:

You will have to move the files to the new profile in order to repair everything completely. You need to have at least three user accounts on your system in order to complete the final steps. The three accounts must include the new account that you have created. Follow the instructions below to make the changes:

  • Log in through the user that you have recently created or even the user that is corrupted and lands you in the temporary profile.
  • Click on the Start Menu >folder with personal files /downloads > My Documents
  • Click on Tools >Folder Options. Hidden ribbon can be revealed by pressing ALT
  • Click on the View tab > Show hidden files, folders and Drives.
  • Un check the Hide protected operating system files box > Confirm > OK
  • Locate the C:Users”username” folder. Asssuming C drive is where your Windows 7 is installed. username” the corrupted profile
  • Select everything that exists in the folder except for Ntuser.dat, Ntuser.dat.log, Ntuser.ini.
  • Copy everything by either using the shortcut or going to Copy option through the Edit menu on the top ribbon.
  • Now locate the folder for the new user that you have created in your computer on the partition where you have installed your Windows.
  • Paste all the files in the new users’ folders by either using the shortcut or using the Paste option available through the Edit menu.
  • Log off the current user and the log in through the new user.

Your profile information will all be restored this way getting importing everything that exists there. You must cater a few more details before you delete the old user profile from the root directory.

In case you have been using any email program with the previous user, locate the database and import everything that is stored there including messages and contacts. Once you are done with the import and everything seems to work smooth, you can easily remove the old profile from the list.

Guest author Daniel is a writer for, a website about gadgets and technology. You can also share computer tips and write guest articles here.

Note: This is a guest article and represents opinions of the guest author

13 comments on “How to Fix Corrupted User Profile in Windows 7

  1. Jim says:

    This is very useful to know about. This is my first computer with windows 7 on it but, I have not had this problem, yet. I hope that I never will but, you never know. I like that I will be able to fix it though.

    • Mike says:

      i thought it will be very helpfull if you make the screens back online, i see only X as the images.

  2. Sandra says:

    I was not aware of a problem. It is good to know how to fix it should this happen to my computer. I have had a problem with a server before but, I fixed that problem by changing servers.

  3. Ranaweera says:

    I have this problem in my computer. When I click on Dell administrator following message appears. “The user profile Service service failed the logon. User profile cannot be located” The service person came and made a new user account and through that I can work with the computer. The problem is when I want to intall new programmes the computer does not allow it. I think I need to fix corrupted user profile. Your instructions may be very useful but I am afraid to do it as I am not much familiar with the technology. If I reformat the computer will it solve the problem? Thank you.

  4. Luc says:

    The procedure just does NOT work, or works in VERY limited cases.
    Lots of files in the profile are not regular files and can’t be copied using Copy/Paste.

  5. Logo Drs. says:

    Just had this problem and found this article. It actually worked for me. Thanks!

  6. Meaghan says:

    I just want to thank Daniel for this post. I first called Dell support for this issue, and they told me they could fix my corrupted profile, but it wasn’t covered in my warranty, so I’d have to pay over $100. I first thought this was my only option, and was crushed, thinking my computer was useless unless I paid that. Then I happened to do a quick Google search, found this page, and fixed the corrupted profile on my own. Thank you so much for saving me $100 and being user-friendly. I probably sound like one of those fake online reviews, but I am being sincere! :)

  7. Nebula says:

    does this include the appdata folder as well??

    I’ve had permission issues when I tried this with the new profile.

    some of the instructions here aren’t clear.

  8. Ahti Salamahtti says:

    Hahaha, stupid joke!
    Where is the profile of legacy software list????

  9. Curtis says:

    Did not work for me. These instructions are the same as Microsoft Website.

    I am told I need permission from the user of the account I am copying from. there is no too lto give it.

    Odd I wil try and make all accounts admin level.

  10. Digby Geen says:

    Like the others I have not had this problem. (touch wood)

    But I have copied the notes.

    But why use esoteric terms like Domain or Workgroup.

    Are they the same as stand alone system or network ?

  11. Wentworth Pease says:

    Amazing!!! I have been struggling for over a week trying to fix a Netflix Instant Watch feature and a problem with my Windows troubleshooting programs not working. Netflix support blamed Microsoft Silverlight program, Microsoft support blamed Netflix, you get the picture, when it was actually a profile problem! This solution fixed BOTH issues. Thank you so much for your post.

  12. Mariana says:

    Very good post. I will be facing some of these issues as

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