{"id":20744,"date":"2011-08-29T17:19:20","date_gmt":"2011-08-29T11:49:20","guid":{"rendered":"https:\/\/www.quickonlinetips.com\/archives\/?p=20744"},"modified":"2026-10-15T13:29:07","modified_gmt":"2026-10-15T07:59:07","slug":"hp-touchpad-adp-care-pack","status":"publish","type":"post","link":"https:\/\/www.quickonlinetips.com\/archives\/2011\/08\/hp-touchpad-adp-care-pack\/","title":{"rendered":"HP TouchPad Care Pack: The $49 Accidental Damage Offer and HP Cover Today"},"content":{"rendered":"<p>The <strong>HP TouchPad<\/strong> was HP&#8217;s webOS tablet of 2011, and after HP cut its price to $99 in a famous fire sale, HP also cut the price of its accidental damage cover. This article explains the HP TouchPad Care Pack offer, what happened to the TouchPad, and how accidental damage protection from HP works for laptops and tablets today.<\/p>\n<p><img decoding=\"async\" class=\"aligncenter size-large wp-image-67055\" src=\"https:\/\/www.quickonlinetips.com\/archives\/wp-content\/uploads\/hp-touchpad-care-pack-2026-1024x538.webp\" alt=\"HP TouchPad Care Pack with accidental damage protection\" width=\"1024\" height=\"538\" srcset=\"https:\/\/www.quickonlinetips.com\/archives\/wp-content\/uploads\/hp-touchpad-care-pack-2026-1024x538.webp 1024w, https:\/\/www.quickonlinetips.com\/archives\/wp-content\/uploads\/hp-touchpad-care-pack-2026-300x158.webp 300w, https:\/\/www.quickonlinetips.com\/archives\/wp-content\/uploads\/hp-touchpad-care-pack-2026-150x79.webp 150w, https:\/\/www.quickonlinetips.com\/archives\/wp-content\/uploads\/hp-touchpad-care-pack-2026-768x403.webp 768w, https:\/\/www.quickonlinetips.com\/archives\/wp-content\/uploads\/hp-touchpad-care-pack-2026.webp 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p>\n<p><strong>Quick answer:<\/strong> In August 2011, HP cut the price of its one-year Care Pack with Accidental Damage Protection (ADP) for the HP TouchPad from $79 to $49. HP had already stopped making the TouchPad and all webOS devices that month, so the offer and the support behind it are long over. For a new HP device, HP still sells Care Packs, some with accidental damage protection, which are best added at checkout.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_89 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-6adaaa8c00d16\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #1a202c;color:#1a202c\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #1a202c;color:#1a202c\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-6adaaa8c00d16\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.quickonlinetips.com\/archives\/2011\/08\/hp-touchpad-adp-care-pack\/#What_was_the_HP_TouchPad\" >What was the HP TouchPad?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.quickonlinetips.com\/archives\/2011\/08\/hp-touchpad-adp-care-pack\/#The_HP_TouchPad_Care_Pack_with_ADP_offer\" >The HP TouchPad Care Pack with ADP offer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.quickonlinetips.com\/archives\/2011\/08\/hp-touchpad-adp-care-pack\/#Is_the_HP_TouchPad_Care_Pack_still_available\" >Is the HP TouchPad Care Pack still available?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.quickonlinetips.com\/archives\/2011\/08\/hp-touchpad-adp-care-pack\/#HP_accidental_damage_protection_today\" >HP accidental damage protection today<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.quickonlinetips.com\/archives\/2011\/08\/hp-touchpad-adp-care-pack\/#FAQ\" >FAQ<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.quickonlinetips.com\/archives\/2011\/08\/hp-touchpad-adp-care-pack\/#How_much_was_the_HP_TouchPad_Care_Pack\" >How much was the HP TouchPad Care Pack?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.quickonlinetips.com\/archives\/2011\/08\/hp-touchpad-adp-care-pack\/#Why_was_the_HP_TouchPad_discontinued\" >Why was the HP TouchPad discontinued?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.quickonlinetips.com\/archives\/2011\/08\/hp-touchpad-adp-care-pack\/#Can_I_still_get_my_HP_TouchPad_repaired_by_HP\" >Can I still get my HP TouchPad repaired by HP?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.quickonlinetips.com\/archives\/2011\/08\/hp-touchpad-adp-care-pack\/#Does_HP_still_offer_accidental_damage_protection\" >Does HP still offer accidental damage protection?<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"What_was_the_HP_TouchPad\"><\/span>What was the HP TouchPad?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>The TouchPad was a 9.7-inch tablet running HP&#8217;s webOS, the system HP got when it bought Palm. It went on sale in mid-2011, but on 18 August 2011, about seven weeks after launch, HP announced it would discontinue the TouchPad and all other webOS devices. HP then cut the price to $99 for the 16GB model and about $150 for the 32GB model, and stores sold out within days.<\/p>\n<p><img decoding=\"async\" class=\"alignright size-full wp-image-20745\" src=\"https:\/\/www.quickonlinetips.com\/archives\/wp-content\/uploads\/hp-touchpad.jpg\" alt=\"HP TouchPad webOS tablet\" width=\"275\" height=\"183\" \/><\/p>\n<p>Many people who bought one at the fire sale had never planned to buy a tablet, so they went looking for cheap apps and protection. We also covered the <a href=\"https:\/\/www.quickonlinetips.com\/archives\/2011\/08\/free-hp-touchpad-apps\/\">free HP TouchPad apps and promo codes<\/a> offered at the time and the later <a href=\"https:\/\/www.quickonlinetips.com\/archives\/2011\/11\/hp-webos-developers-buy-hp-touchpads\/\">TouchPad deal for webOS developers<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"The_HP_TouchPad_Care_Pack_with_ADP_offer\"><\/span>The HP TouchPad Care Pack with ADP offer<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>After the fire sale, the <strong>HP Care Pack with ADP<\/strong> (Accidental Damage Protection) dropped to $49 (down from $79) for one year. It was available in the US, Canada, France, Germany, Ireland and the UK.<\/p>\n<p>For $49, HP TouchPad owners got:<\/p>\n<ul>\n<li><strong>One year of accidental damage protection<\/strong>: if the TouchPad was accidentally damaged, you could send it to HP to be fixed or replaced.<\/li>\n<li><strong>One year of unlimited phone support<\/strong>: webOS devices normally came with 90 days of free phone support.<\/li>\n<\/ul>\n<p>The offer was valid within 30 days of buying and activating the TouchPad. You bought it through the HP Care Pack app from the webOS App Catalog: tap Help, select HP Care Pack, tap Download HP Care Pack Application, tap Free to download, then launch the app.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Is_the_HP_TouchPad_Care_Pack_still_available\"><\/span>Is the HP TouchPad Care Pack still available?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>No. HP stopped making the TouchPad in 2011, the webOS App Catalog closed long ago, and any Care Pack bought for a TouchPad has expired. If you still own a TouchPad, HP will not repair it under that plan, and replacement parts are only found second hand.<\/p>\n<p>The TouchPad is now mostly a collector&#8217;s item. It cannot run current apps or a modern web browser safely, so it is not a good choice for daily use. If you want an affordable device today, see our tips on <a href=\"https:\/\/www.quickonlinetips.com\/archives\/2008\/08\/buying-laptops\/\">things to consider before buying a laptop<\/a>.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"HP_accidental_damage_protection_today\"><\/span>HP accidental damage protection today<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>HP still sells <a href=\"https:\/\/www.hp.com\/\" target=\"_blank\" rel=\"noopener\">HP Care Packs<\/a> for its current laptops, tablets and printers. A Care Pack upgrades or extends HP&#8217;s standard warranty, and some plans include accidental damage protection that covers drops, spills and power surges. Points to check before you buy:<\/p>\n<ul>\n<li><strong>Buy it early.<\/strong> HP recommends adding a Care Pack at checkout, and coverage is tied to the date you bought the device.<\/li>\n<li><strong>Check what is covered.<\/strong> Accidental damage cover is only included in some plans, not all.<\/li>\n<li><strong>Check the service type.<\/strong> Plans differ in whether HP picks up the device, you send it in, or a technician visits.<\/li>\n<li><strong>Compare with your other cover.<\/strong> Home insurance or a credit card benefit may already cover accidental damage.<\/li>\n<\/ul>\n<h2><span class=\"ez-toc-section\" id=\"FAQ\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"How_much_was_the_HP_TouchPad_Care_Pack\"><\/span>How much was the HP TouchPad Care Pack?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The one-year Care Pack with Accidental Damage Protection cost $49 after HP cut it from $79 in August 2011.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Why_was_the_HP_TouchPad_discontinued\"><\/span>Why was the HP TouchPad discontinued?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>HP announced on 18 August 2011 that it would stop making all webOS devices, including the TouchPad, only weeks after it went on sale.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Can_I_still_get_my_HP_TouchPad_repaired_by_HP\"><\/span>Can I still get my HP TouchPad repaired by HP?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>No. The TouchPad is long out of support, and any Care Pack bought for it has expired.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Does_HP_still_offer_accidental_damage_protection\"><\/span>Does HP still offer accidental damage protection?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Yes. Some HP Care Pack plans for current HP devices include accidental damage protection. It is best added when you buy the device.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The HP TouchPad was HP&#8217;s webOS tablet of 2011, and after HP cut its price to $99 in a famous&#8230;<\/p>\n","protected":false},"author":4,"featured_media":67055,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"categories":[15],"tags":[],"class_list":["post-20744","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gadgets"],"_links":{"self":[{"href":"https:\/\/www.quickonlinetips.com\/archives\/wp-json\/wp\/v2\/posts\/20744","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.quickonlinetips.com\/archives\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.quickonlinetips.com\/archives\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.quickonlinetips.com\/archives\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/www.quickonlinetips.com\/archives\/wp-json\/wp\/v2\/comments?post=20744"}],"version-history":[{"count":1,"href":"https:\/\/www.quickonlinetips.com\/archives\/wp-json\/wp\/v2\/posts\/20744\/revisions"}],"predecessor-version":[{"id":67056,"href":"https:\/\/www.quickonlinetips.com\/archives\/wp-json\/wp\/v2\/posts\/20744\/revisions\/67056"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.quickonlinetips.com\/archives\/wp-json\/wp\/v2\/media\/67055"}],"wp:attachment":[{"href":"https:\/\/www.quickonlinetips.com\/archives\/wp-json\/wp\/v2\/media?parent=20744"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.quickonlinetips.com\/archives\/wp-json\/wp\/v2\/categories?post=20744"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.quickonlinetips.com\/archives\/wp-json\/wp\/v2\/tags?post=20744"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}