Home   About   Popular   Archives   Advertise   PhotoBlog   GuestBlogging   Contact   Feed readers

Nokia Offers Free BL-5C Battery Replacement for Overheating

August 15th, 2007 | Filed under Deals, Gadgets, Security, Tips.
ADVERTISEMENTS

Nokia has identified that some Nokia-branded BL-5C batteries could experience overheating initiated by a short circuit while charging and cause the battery to dislodge. Nokia issued a product advisory for free replacement of 46 million batteries and consumers can check if their Nokia mobile phone battery qualifies for the deal.

The product advisory says that approximately 100 incidents of overheating have been reported globally while charging the battery. These cell phone batteries were manufactured by Matsushita Battery Industrial Co., Ltd. of Japan between December 2005 and November 2006.

Does your Nokia mobile battery need replacement?

1. See if “Nokia” and “BL-5C” are printed on the front of the battery.

2. On the back of the battery, the Nokia mark appears at the top, and a 26 characters battery identification number is found at the bottom. If the battery identification number does not contain 26 characters, it is not subject to this product advisory.

Nokia Battery

3. Visit the Nokia battery replacement page online and enter your 26 digit battery identification number to see if your battery is affected and eligible for free battery replacement.

Update: Nokia users in India can check the safety status of their battery by SMS - You can send the text message below to 5555
BT <26 character battery identification number>

NOTE: Please do not post personal mobile phone numbers and battery identification numbers in these comments for your own privacy -all such comments will be deleted. We are in no way related to Nokia and do not provide support for this issue. You need to contact official Nokia site and dealers for all issues related to your phone battery replacement.

Tell a Friend | Stumble It | Bookmark on Delicious | Digg it

Related Articles
» Check Nokia Original Batteries : Holograms and Codes
» Top Posts of August 2007
» Find Nokia Mobile Phone Firmware Version : Upgrade to Fix Errors
» Nokia N96 Challenges Apple iPhone
» Microsoft Offers Free Retrofit to Xbox 360 Wireless Racing Wheel

Subscribe new articles by RSSRSS feed or by Email

Comments

  • kiran | 16/08/07  #

    I have no get response from nokia on batere replacement main

  • QuickOnlineTips | 16/08/07  #

    Please do not post personal mobile phone numbers and battery identification numbers in these comments for your own privacy. All such comments will be deleted. These numbers have to be inputed on the form on the Nokia website like provided. Thanks.

  • RANJIT | 19/08/07  #

    how can i change my battery

  • suman raut | 21/08/07  #

    I am have got nokia’s BL5C (2310) battery and want to replace it but i dont know anything how we can replace me so will you help me

  • Afzal Noorani | 22/08/07  #

    I want to know whether my battery needs to be replaced or what

  • vinod | 24/08/07  #

    i want to saw my battery no to you if hear here this nokia battert is going to disposed what is this my battery no is 067040036387m487b3gv36826 made in hungary

  • Rahul | 24/08/07  #

    I fill the form but i do not get ther new battery

  • suresh | 28/08/07  #

    nokia battery free

  • Suresh TRD. | 30/08/07  #

    Already I have registered for the replacement of Nokia Bl-5C in the Advisory committee. I have not been informed when shall I get the replacement battery.

  • kamal ranjan nandi | 31/08/07  #

    I didn’t get the new battery.

  • Balaram Sadhukhan | 1/09/07  #

    Already I have registered for the replacement of Nokia Bl-5C in the Advisory committee. I have not been informed when shall I get the replacement battery.

  • Rajveer Chauhan | 2/09/07  #

    Please tell me how we can replace our battery

  • Avinash Mool | 7/09/07  #

    I have filled the required but did not receive the battery yet. how long will it take ?

  • QuickOnlineTips | 9/09/07  #

    Please DO NOT post support requests for individual cases. This article points you to the official Nokia website where all support related to your inquiry will be provided. Please do not post battery numbers here. Tell Nokia.

  • Imran.M | 10/09/07  #

    While charging my battery is getting heat

  • jilakrajan | 10/09/07  #

    hw to request replacement the bl-c battery

  • gsvpkd-mani | 11/09/07  #

    Such a Big Nokia Company Hosting a Hopeless webpage..
    http://www.nokia.com/batteryreplacement

    want to check to say hopeless again…

    Just enter any 26 digits say 26 Zeros..
    It gives you like this..

    Product Advisory: Nokia BL-5C battery

    Your battery is not among those manufactured by Matsushita between December 2005 and November 2006 and your battery will not be replaced.

    Thank you for checking your battery.

  • hindustani | 11/09/07  #

    i don’t know how to open my nokia cell phone. how to see the battery number ?

  • JYO. | 18/09/07  #

    how can i change battery

  • nadiah sulaiman | 20/09/07  #

    I have received my NEW battery..yeah! Thanx NOKIA

  • ashok | 24/09/07  #

    Already I have registered for the replacement of Nokia Bl-5C in the Advisory committee. I didn’t get the new battery, till now.

  • swapnil s. gurav | 26/09/07  #

    Already I have registered for the replacement of Nokia Bl-5C. I didn’t get the new battery, How can nokia is not responsible.

  • nitin m sawant | 27/09/07  #

    Already I have registered for the replacement of Nokia Bl-5C in the Advisory committee. I didn’t get the new battery, till now

  • CHANDER | 27/09/07  #

    ihave a BL-5c 3.7 V in use at my mobile NOKIA . The battery has almost reached a stage of EXPLOSION - it has BULGED in its middle portion . Though as a precaution I j\have pi\urchased a new battery and changed it but I have narrowly missed a BURST Case - please get it investigated and provif\de me free replcement . REGARDS

    CHANDER

  • chandan | 27/09/07  #

    It has been on 22-08-2007 that my battery has been despatched but i did not receive any battery as yet….By what date shall i expect my new battery??

  • Anil De | 29/09/07  #

    For replacement of one battery BL-5C, it was registered on 19-8-2007 and the replacement process started on 20-8-2007. But I am yet to received the same till date (29-9-2007).

  • Srinivasu | 30/09/07  #

    Already I have registered for the replacement of Nokia Bl-5C in the Advisory Committee. I have not been informed when shall I get the replacement battery.

  • anirban nandi | 2/10/07  #

    before 1.5 month i send mail for replacement of BL-5c battery, but no response from the other end

  • dipak kumar chakrabarty | 5/10/07  #

    I have registered for replacement of battery on 16.08.2007.I have not yet received the new battery.

  • HARI PRASAD | 6/10/07  #

    on 15th august 07 on confirmation as defect battery from nokia productadvisiory it was registered sucessfully, but it was very sad since 2months happens iam not yet receipt the battery, even my mobile is underwarranty

  • Imelda Silva | 6/10/07  #

    I already send my BL-5C # and other information on where you will send the new battery. My question is, when will you intended to send mine?
    I bought a Nokia Cellphone because I trust the brand and I didnt expect to buy a deffective product! Send my new battery as soon as possible before I might get hurt of this thing! You should’nt sell that kind of batteries in the first place?

  • Anand | 7/10/07  #

    NOKIA DOESN’T WANT TO REPLACE BATTERIES AND THAT IS WHY THEY ARE JUST REGISTERING PEOPLE AND ARE NOT SENDING BATTERIES TO THEM. THEY WILL SEND BATTERY TO A SMALL SECTION OF PEOPLE WHERE IN THEY CAN PROVE THAT THEY ARE SENDING BATTERIES. BUT IN SHORT THEY WILL NOT REPLACE ALL THE BATTERIES.

    SHAME ON SUCH A BIG COMPANY

  • Anish | 9/10/07  #

    I already reigstered about my battery in NOKIA website.But no reply from the NOKIA,so what to do?

  • Pankaj Bendre | 12/10/07  #

    I already reigstered about my battery in NOKIA website.But no reply from the NOKIA,so what to do?

  • Intekhab | 16/10/07  #

    Requested for the battery on the site in July 07 but no reply from nokia and no replacement for the battery yet.It is really sad, I think people now should think of other brands.

  • krutika kanherkar | 16/10/07  #

    i had submitted the form a month before,but no action had been taken for battery replacment uptil now

  • Kalyani | 24/10/07  #

    i submitted my request on aug 16th itself. But no reply from the NOKIA,so what to do?

  • D.K Mishra | 24/10/07  #

    Already I have registered for the replacement of Nokia BL-5C in the Advisory committee. I have not been informed when shall I get the replacement battery.

  • shashi kumar | 25/10/07  #

    I have filled my form for replacement of baterry 1 month ago but i have not recieved it yet, please tell me when will i get it.

  • Ashit Kumar | 26/10/07  #

    I had submitted the form Two month before,but no action had been taken for battery replacment uptil now.

  • Dr Amit Chhabra | 27/10/07  #

    Already I have registered for the replacement of Nokia BL-5C in the Advisory committee. I have not been informed when shall I get the replacement battery.

  • Pulok Ghosh | 28/10/07  #

    I had submitted the form Two month before,but no action had been taken for battery replacment uptil now why. you give the reply in my e-mail. ajayc2006@rediffmail.com

    Thanking you.

  • Billa Yuvaraj Damodar | 29/10/07  #

    Dear Sir/Madam,
    I had informed to check my BL-5C BATTERY (0670400363563 N 396723101450)if it has manufacturing defect. And I got the result. Nokia had informed me to give my details and I will receive a new battery in replacement of my manufacturing decected battery by NOKIA on 7th October of 2007. It has been more than 2 weeks and I have not received the same.
    Please inform me about the same.

  • ankur goel | 2/11/07  #

    I had submitted the form more than Two month before,but not received the new battery yet. you give the reply in my e-mail.

  • anil gunjal | 5/11/07  #

    i got battery,mean repalcement.thanks to nokia

  • Ramesh Chava | 5/11/07  #

    i had submitted 4 months back, till now i ahvent received.

  • BINAY MAITI | 10/11/07  #

    I had submitted the form more than two month before, but not recevied the new battery yet. please reply in e mail at the earliest.

  • V A | 12/11/07  #

    I sent my request in august .. still not got it ..

  • V A | 12/11/07  #

    Sending msg to 5555 gives : No default configured ??!!

  • anurag sharma | 13/11/07  #

    how can i check nokia orrignal battery?

  • BHUPESH KUMAR | 13/11/07  #

    nokia is doing weel

  • Kinley Dorji | 16/11/07  #

    I have received the Nokia BL-5C battery replacement from NOKIA CO. HongKong … on 14/11/2007 How can I acknowledge the same? do I need to send back the old bettery?.

  • S K Singla | 22/11/07  #

    I had filled the battery no. & it was reported that battery needs to be replaced. So I filled all the details asked on email & It was informed that new battery will be sent. BUT till date no bateery has come to me.
    My battery no. is 0670400 363563 N035122509171

    Can you check please.

    SKSingla

  • Shyamal Bhattacharjee | 23/11/07  #

    I have registered thru’ e-mail for the replacement of NOKIA BL - 5C battery of my cell on 14th. August, 2007. Unfortunately even today (23-11-2007)I have NOT received the battery.Are you replacing the battery at all or its simply propaganda.

  • BINOD KUMAR SHRIMALI | 29/11/07  #

    I FILL THE FORM BUT I DOESN’T GET THE BATTERY TILL NOW DATED-29/11/2007.

  • NIDHISH KUMAR BS | 2/12/07  #

    3 MONTHS BACK I HAVE SUBMITTED THE FORM TILL NOW I DIDN’T GOT THE BATTERY

  • Jitin Jain | 9/12/07  #

    I have registered for replacement of battery on 16.08.2007.I have not yet received the new battery.

  • Mahesh | 27/12/07  #

    I have 2 nos. of BL-5C batterry and want to get replacment.

    Please let me know how i can get the replacment.

    Mahesh

  • Anirban Mukherjee | 29/12/07  #

    Dear Nokia,
    This is to inform you that i have registered my Name,Address and all the necessary/required information through Mobile Message as well as physical form,but till today(29.12.07) i have not yet received the new battery. So pls do the needful to send it as soon as possible.
    Regards,
    Anirban Mukherjee
    Battery No-0670400363563N031112407825

  • A.Srinivasa Raju | 3/01/08  #

    I ve applied for battery replacement in the month of august and till now i havent received any replacement battery from Nokia.What is my status.If i go to local Nokia care center there are saying that i ve applied thru Net i will get battery from Nokia.But till now i havent received any battery.If you want you can verify from Courier side also if you have already dispatched my battery.My battery no is 0670400363563N352313109537.

  • Sangram Jagtap | 5/01/08  #

    I ve applied for battery replacement in the month of august and till now i havent received any replacement battery from Nokia.What is my status.If i go to local Nokia care center there are saying that i ve applied thru Net i will get battery from Nokia.But till now i havent received any battery.If you want you can verify from Courier side also if you have already dispatched my battery.My battery no is 0670400363563N015522602219.

  • ALAMGIR KHAN | 6/01/08  #

    I Fill up the form for battery replacement on 17-08-2007 but still now I could not get the new battery.

  • A.Kalai Selvi | 8/01/08  #

    I had submitted the form in the month of August 2007 , but not recevied the new battery yet (JAN -2008). please reply in e mail at the earliest.

  • A.Kalai Selvi | 9/01/08  #

    I had submitted the form in the month of August 2007 , but not recevied the new battery yet (JAN -2008). Please reply in e mail at the earliest. I have send comment also but i have received no reply. Please do the needful

  • Yoganarasimhan | 14/01/08  #

    I had registered for the online replacement of BL-5C battery around 4 months back but till now i have not received any replacement

  • yards | 23/01/08  #

    I Entered my battery identification number and why until now i never receive any replied coming from nokia replacement..How will i know that they will replace it? How long i’ve been waited for the replacement?

  • Gurpreet Singh Pahwa | 2/02/08  #

    I have not received my Nokia Battery either. It has been 8 months now. Will Nokia deliver when our batteries will explode?

    Nokia has taken customers for a ride and news channels just made their advertising moolah by making big deal out of it. Ultimately, it’s only people who got fooled.

  • Manoj Kumar.K | 3/02/08  #

    Hi im Manoj.. I have registered for replacement of BL-5C battery 3 months ago but no action till now… How long wil it take to get a new one.. Can i go to the nearest nokia priority center and claim for new one..

  • paramesh kr sharma | 4/02/08  #

    Ihave already been registered for replacement of my battery no. 0670400363563n203113108336 but i have not received till now.If replacement battery has been sent.Pl inform new battery number and dispatched date by mail.Thank yoy

  • dinesh | 7/02/08  #

    my battery model is also as such BL-5C ……..my battery is bulged in the middle portion of it and can explode anytime…..so i am expecting a new battery fromn your company as soon as possible

  • Nitin Subrao Arjune | 25/03/08  #

    Battery is overheating & physically damaged please send new battery for earlier.

  • marco farah | 29/03/08  #

    Battery is overheating & physically damaged please send new battery for earlier.

  • Sajeesh MS | 4/04/08  #

    My Nokia battery is belongs to BL 5C and it is overheated and Bulged out. Due to this problem my Nokia 1600 Mobile damaged. Now i am worried about explosion.I visited all most all Nokia Care centre at Thrissur, Kerala, India. No one want to take responsibility. Please advice me to replace this battery sl no. 0670400417535N151010458489 as soon as possible.

  • syam | 7/05/08  #

    I want replace BL-5c

  • sooraj | 22/05/08  #

    My battery is overheating.

  • deepkamalborah | 12/06/08  #

    i m having problem in charging please do the needful

  • Shiljith k | 13/06/08  #

    i have nokia BL-5C Battery ,it is over heating and suddenly battery downing ,so please do the needful,