Nokia Offers Free BL-5C Battery Replacement for Overheating
August 15th, 2007Nokia has identified that some Nokia-branded BL-5C batteries could experience overheating initiated by a short circuit while charging and cause the battery to dislodge. Nokia issued a product advisory for free replacement of 46 million batteries and consumers can check if their Nokia mobile phone battery qualifies for the deal.
The product advisory says that approximately 100 incidents of overheating have been reported globally while charging the battery. These cell phone batteries were manufactured by Matsushita Battery Industrial Co., Ltd. of Japan between December 2005 and November 2006.
Does your Nokia mobile battery need replacement?
1. See if “Nokia” and “BL-5C” are printed on the front of the battery.
2. On the back of the battery, the Nokia mark appears at the top, and a 26 characters battery identification number is found at the bottom. If the battery identification number does not contain 26 characters, it is not subject to this product advisory.
3. Visit the Nokia battery replacement page online and enter your 26 digit battery identification number to see if your battery is affected and eligible for free battery replacement.
Update: Nokia users in India can check the safety status of their battery by SMS – You can send the text message below to 5555
BT <26 character battery identification number>
NOTE: Please do not post personal mobile phone numbers and battery identification numbers in these comments for your own privacy -all such comments will be deleted. We are in no way related to Nokia and do not provide support for this issue. You need to contact official Nokia site and dealers for all issues related to your phone battery replacement.
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I have no get response from nokia on batere replacement main
Please do not post personal mobile phone numbers and battery identification numbers in these comments for your own privacy. All such comments will be deleted. These numbers have to be inputed on the form on the Nokia website like provided. Thanks.
how can i change my battery
I am have got nokia’s BL5C (2310) battery and want to replace it but i dont know anything how we can replace me so will you help me
I want to know whether my battery needs to be replaced or what
i want to saw my battery no to you if hear here this nokia battert is going to disposed what is this my battery no is 067040036387m487b3gv36826 made in hungary
I fill the form but i do not get ther new battery
nokia battery free
Already I have registered for the replacement of Nokia Bl-5C in the Advisory committee. I have not been informed when shall I get the replacement battery.
I didn’t get the new battery.
Already I have registered for the replacement of Nokia Bl-5C in the Advisory committee. I have not been informed when shall I get the replacement battery.
Please tell me how we can replace our battery
I have filled the required but did not receive the battery yet. how long will it take ?
Please DO NOT post support requests for individual cases. This article points you to the official Nokia website where all support related to your inquiry will be provided. Please do not post battery numbers here. Tell Nokia.
While charging my battery is getting heat
hw to request replacement the bl-c battery
Such a Big Nokia Company Hosting a Hopeless webpage..
http://www.nokia.com/batteryreplacement
want to check to say hopeless again…
Just enter any 26 digits say 26 Zeros..
It gives you like this..
Product Advisory: Nokia BL-5C battery
Your battery is not among those manufactured by Matsushita between December 2005 and November 2006 and your battery will not be replaced.
Thank you for checking your battery.
i don’t know how to open my nokia cell phone. how to see the battery number ?
how can i change battery
I have received my NEW battery..yeah! Thanx NOKIA
Already I have registered for the replacement of Nokia Bl-5C in the Advisory committee. I didn’t get the new battery, till now.
Already I have registered for the replacement of Nokia Bl-5C. I didn’t get the new battery, How can nokia is not responsible.
Already I have registered for the replacement of Nokia Bl-5C in the Advisory committee. I didn’t get the new battery, till now
ihave a BL-5c 3.7 V in use at my mobile NOKIA . The battery has almost reached a stage of EXPLOSION – it has BULGED in its middle portion . Though as a precaution I j\have pi\urchased a new battery and changed it but I have narrowly missed a BURST Case – please get it investigated and provif\de me free replcement . REGARDS
CHANDER
It has been on 22-08-2007 that my battery has been despatched but i did not receive any battery as yet….By what date shall i expect my new battery??
For replacement of one battery BL-5C, it was registered on 19-8-2007 and the replacement process started on 20-8-2007. But I am yet to received the same till date (29-9-2007).
Already I have registered for the replacement of Nokia Bl-5C in the Advisory Committee. I have not been informed when shall I get the replacement battery.
before 1.5 month i send mail for replacement of BL-5c battery, but no response from the other end
I have registered for replacement of battery on 16.08.2007.I have not yet received the new battery.
on 15th august 07 on confirmation as defect battery from nokia productadvisiory it was registered sucessfully, but it was very sad since 2months happens iam not yet receipt the battery, even my mobile is underwarranty
I already send my BL-5C # and other information on where you will send the new battery. My question is, when will you intended to send mine?
I bought a Nokia Cellphone because I trust the brand and I didnt expect to buy a deffective product! Send my new battery as soon as possible before I might get hurt of this thing! You should’nt sell that kind of batteries in the first place?