Firewall Blocking a Program? How to Allow Apps in Norton 360 and Windows

Is your firewall blocking a program from the internet? Years ago a friend’s new PC could open websites in Internet Explorer but not in Firefox. The culprit was Norton Internet Security’s firewall: at some point he had clicked the “recommended” Block option on a pop-up, and Firefox was silently cut off. The same thing still happens with Norton 360 and the built-in Windows firewall. Here’s how to find out if a firewall is blocking a program and how to allow it safely in 2026.

Firewall blocking a program

Quick answer: In Norton 360, open the app, go to Settings > Firewall > Program Control, find the program and change its access from Block to Allow (or Auto). In Windows 11, open Windows Security > Firewall & network protection > Allow an app through firewall, click Change settings, and tick the app for Private (and Public if needed). Only allow programs you trust.

Signs a firewall is blocking a program

  • One app can’t connect while others (like another browser) work fine.
  • Errors such as “can’t reach the server”, “connection refused” or sign-in failures in just one app.
  • Online games or video calls can’t connect to other players.
  • It started right after you clicked a security pop-up or installed a security suite.

How to unblock a program in Norton 360

  1. Open Norton 360 from the system tray or Start menu.
  2. Click Settings, then Firewall.
  3. Open the Program Control tab.
  4. Find the program in the list. If it shows Block, change it to Allow or Auto.
  5. If the program isn’t listed, click Add and browse to its .exe file.
  6. Click Apply and restart the program.

Also check the Traffic Rules tab for a rule you might have created, and make sure “Block all network traffic” isn’t turned on. Menu names can differ slightly between Norton versions; see Norton Support (external site) if you can’t find them.

How to allow an app through Windows Firewall

  1. Open Windows Security (search for it in Start).
  2. Click Firewall & network protection, then Allow an app through firewall.
  3. Click Change settings (needs admin rights).
  4. Find the app and tick Private. Tick Public only if you need it on public Wi-Fi.
  5. If it’s not listed, click Allow another app and browse to it.
  6. Click OK.

Note that if Norton or another third-party firewall is installed, it usually replaces Windows Firewall, so make the change there instead.

Other security suites

  • McAfee, Bitdefender, Kaspersky, ESET: look for Firewall > Application rules or Program control.
  • Mac: System Settings > Network > Firewall > Options, then add the app and set it to allow incoming connections.

Still blocked?

  • Temporarily turn the firewall off for a minute to confirm it’s the cause, then turn it back on and fix the rule.
  • Check antivirus “web protection” or browser extensions, which can block sites separately from the firewall.
  • Check your router or a parental control app.
  • Make sure you’re running the latest version of the program; updates change the file path and can trigger a new block.

If a slow or blocked connection affects every app, see our fixes for faster broadband. Blocked websites rather than programs? Here’s how to unblock websites.

FAQ

Is it safe to allow a program through the firewall?

Yes, if you trust the program and downloaded it from the official source. Never allow unknown programs.

Do I need Norton’s firewall if Windows has one?

Windows Defender Firewall is enough for most home users. Third-party suites add extra controls and alerts.

Why does my firewall keep asking about the same program?

Each update can change the program file. Allow it again, or set it to Auto in Program Control.

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123 Comments

  1. I have tried to post a response here and each time I try it refreshes the screen or gives an error. Can the writer possibly look into the reason there is a problem?

  2. Firefox still didn’t work. It said proxy server refusing connections. It was already permited by Norton Internet Security.

  3. i have spent HOURS trying to figure this out-nothing worked until i read your article! thank you so so so so so so SO much! i could just hug you right now!! thank you!

  4. I need help. )= I accidentally blocked the game gunz. I wanted to follow ur instructions to go to the block list page, but it seems like my norton is different from urs.. I don’t know how to find the block list.

  5. hi
    i would like this website unblock plases along with there few other myspace and youtube and stickam thank you very much have a great day

  6. plz tell me how i unblock my internet security.
    i can not open any web sit.
    because in here block all websits.

  7. THANK YOU SO MUCH FOR THIS! I accidently blocked old AIM from accessing the internet and thought I’d never be able to use it again! Thank you SO SO MUCH!!!

  8. how can i unblock myspace.gosh. what is the point of blocking it. us teens and adult need websites such as myspace to keep us entertained

  9. hey i have norton but i forgot my administer password and now i am trying to download something but it says my security system doesnt allow it so if there is any way to get around that please tell me.. if you know please im\email me at yohnc@aim.com ok thanks!!

  10. one way to let you get onto myspace, or any blocked page, is to have your district’s admin password, wich, if you found, would get you in trouble anyway

  11. my school blocks myspace
    and its so annoying
    can i have something that unblocks it and doesnt tell my teachers
    cos i dnt wna get in trouble init

    it aint 4 class :p

    its for lunch :]] x

    thanks x

    commnet me back ??? x

  12. Happy happy happy happy happy now that I can actually access the internet without turning off norton.
    Thanks for the tip
    Mechengi

  13. hey at home i never can get on myspace.com because it is always blocked so how can i unblock myspace.com???

  14. hey guys i need to get on myspace.com because i dont have internet at home nd the only way i can get on myspace everyday is at school! so plz tell me some proxy sites that actually work k well thnx!!
    Lurv Me :]]

  15. if that doesnt work here is another one!
    let me know if it works please guys..
    thanks

  16. i need bebo to work on my school computer but i don’t know how to unblock it? please help me

  17. Guys this website i found on the web it unblock anything … appart from msn!! which iam trying to find one out!! but this unblock all the others website such as bebo, myspace, orkut etc…
    hope this can be useful!!
    Thanks Nathalia!!

  18. im not understanding why everything is being blocked..i moved a couple a years ago to go to school and left my family behind and the only way that i get a hold of them is through myspace.. its not like im downloading p0rn or something i just would like to keep ion touch with my friends and family..please help me unblock myspace!!!! i dont think myspace should be blocked at all!!

  19. the runescape website wont allow me in and i would desperately want to play please help me and give me advise

    thankyou

  20. i really like runescape ok but when i went to my sisters school i tryied to get on but the dam computer wouldn’t let me and she said i could go on it please help me!!!!!!!!!!!!!!!!!!

  21. it was so funny one time i was caught lokkin for proxy websites and i made a lie up and said i was doin a project on y school’s block fun and educational websites. lol good times good times.

  22. jennifer if u want to get on myspace all u got to do is use proxy websites u can look for them on the internet.

  23. i still need to find out how to unblock myself from my friends computer help me please!!!!!!!!!!!!!

  24. i need myspace…i looked it up on google, but it takes foreva to find one that works…someone give me a proxy that will for sure work!

  25. why can we not get on myspace at school its not like we’re lookin at something else i mean it does not have any nudity or anything so whats the problem its retarded to block it from us kids…and sometimes we can learn a thing or two things on there

  26. I havent been able to get on my myspace for 6 months and i havent been able to talk to my friends. can you please tell me how to unblock myspace.com from my school computer?!? please!!!!

  27. i cant get onto anything in school, can you please help me get on bebo, and msn, i have tried finding things to unblock it but i cant seem to do it. please help me :(

  28. how can I unblock the whole internet surf control at my school??? cuz my school have wireless and I can’t navigate thru the internet with my own laptop (not even my email) the wireless servise at my school its only for educational searching…

  29. thanx for this. saved me asking how to do the unblock thing, only to be told to “google for it, dammit”.
    great stuff :)

  30. Excellent step-by-step explanation of how to unblock accesses that have been blocked by mistake in Norton Internet Security

  31. was not able to access “www.google.com” from desktop which is installed with “Norton Internet Security” – have no problem accessing other sites. Any idea what to look out in the Norton Internet Security Setting? Thanks

  32. All the proxies that you get when you search for them is blocked, or dont allow you to log into myspace.

    Is there any other way to get past the schools blocking system?

  33. You beauty! Thanks a bunch for this – I thought I’d knackered my computer but then I found your site.
    Cheers!

  34. The Myspace problem is pointless. Schools are starting to ban proxies and such as well. If we want to use myspace and messengers, we need to start figuring out new ways to get past firewalls.

    Stop begging people to find it for you and learn how to hack on your own.

  35. use a freakin proxy, which ones are blocked depends on your corporation, like mine has “myspace” and “proxy” as banned url expressions

  36. how do i unblock myspace from school? all of the proxy websites have een blocked too! what do i do???? i need my myspace!!!!! its my communication wth half of my friends and family! help!

    thnx,
    nash

  37. Could you like please tell me how to unblock myspace from the schools computer??
    thank you!! :)

  38. Any help for these myspace guys who want to access it from school:)

    What I have seen is that IE starts much faster than FireFox and accesses pages faster too.

  39. how do you unblock myspace at school? is there any password you can use?? i go to North Hagerstown High School

  40. hi i am trying to access msn on my laptop however it does not seem to work it says fire wall may have blocked it and it says to unblock go to control panel however i ahve no control what can i do please help…

  41. Thank you so much…I felt so stupid for clicking what I clicked when I saw the results. I just got angrier and angrier with myself and couldn’t do anything about it until I went to my other computer and found your brilliant solution!. Thanks again. Oh, in my case I had to reboot to get the changes to take.

  42. i insalled firefox on to my computer, but norton will not let it link with the internet. how do i add it to programs that can go on line?

  43. I use http://www.proxieslist.net it is a proxy list with new proxys everyday to unblock myspace

  44. Please tell me how to unblock myspace form the school computer….i am sooooo bored and just want to go on.

    Thanks =)

  45. yeah they are blocking everything at our school and all i want is myspace.com on our computers. How can i unblock it?

  46. Thanks. This tip did the trick. FF back up & running
    I think my problem occurred as a result of eye-hand (or brain-hand) coordination with an annoying pop-up’s “recommended action” to block access and an OK of “always block”.
    Lesson learned.

  47. Thank you so much!! I was going crazy trying to figure out how to change the security level for Itunes.

  48. asr: Thanks for your post. your solution solved my similar firefox blocking problem. Thanks for detailed screen shots. you Rock :-)

  49. Thank you so much for your help. I work for a local ISP and was working with a customer who couldn’t get his Yahoo to work. Was his norton firewall. The instructions here were perfect. Thanks so much :)

  50. This didn’t work for me. I changed all the settings as described. Still Firefox was blocked. What did work was changing the security level of the firewall from medium to low. Then Firefox could access the Internet. What I want to know is why does IE an Opera work with the standard default settings. Only Firefox has a problem.